Screener/FT 37.5- weekends as scheduled

Department:Registration

Immediate Supervisor:Supervisor of Registration

Position Status:FT

Hours per week:37.5

Shift:Nights

Weekends:Yes

Job Title: SCREENER
hourly or salaried: HOURLY
Departments: Registration
Position Status: FT
Shift: Nights
Hours per week: 37.5
Weekends: Yes

JobTitle:       Screener

                                                                         Department: Registration

 

JOB SUMMARY:

 

This is a direct service position as an entrance screening team member. Screening team members uphold Harrisburg Medical Center’s Mission, Vision and Values. Screening team members provide a welcoming greeting and exceptional customer service to all who enter the facility while performing their primary responsibility to screen employees, patients, and visitors for temperature, possible COVID-19 symptoms, and previous exposure to COVID 19 confirmed cases and provide appropriate instructions based on hospital policy in regards to results of screening. Screening team members maintain required documentation and disburse surgical masks as needed.   May assist patients and visitors with directions within the facility or patient transport as needed. Other duties as assigned.

 

EEOE

 

QUALIFICATIONS:

 

Education: High School diploma or GED( transcript required)

 

Training: 1 week

 

Experience: Prior customer service-related

                   experience preferred            

 

Job Knowledge:          

Ability to understand current COVID-19 hospital policies for employees, patients and visitors and implement those policies. Must be reliable, punctual, and able to work in a fast-paced, potentially stressful environment while exhibiting excellent communication skills. Shows respect to all patients, visitors, and colleagues. Exhibit understanding and compliance with HIPAA (patient confidentiality and privacy).

 

PERFORMANCE REQUIREMENTS:

 

Physical Demands:

 

Moderate walking, standing, stooping, and bending. Sitting for prolonged periods of time. May be required to lift medium weights of 25-50 lbs. and ability to push people in a wheelchair

 

Special Demands:

Must have the ability to work independently and as a team member. Must have ability to work with frequent interruptions. Must have ability to display courtesy, respect and consideration for patients, visitors, and co-workers of all ages. Must have ability to be effective and tactful in enforcing hospital policy and remain calm in emergent situations. Must have the ability to keep confidential information confidential.